Organizer listing cancellation terms

Your listing is taken down from GoDayly and every active booking on it is cancelled.

Booked guests receive email and in-app notice that you cancelled.

You may leave a cancellation reason and an optional message for guests.

Guests pay you directly (for example bank transfer or KakaoPay).

GoDayly never receives or holds those funds, so we cannot issue refunds, reverse transfers, or recover money on anyone's behalf.

Confirming payment and completing refunds is solely your responsibility.

If you cancel after a guest has already paid you — including when a minimum number of participants is not reached, due to severe weather, or for other reasons beyond your control — you must refund the full amount they paid.

Refunds are usually made via the same payment method the guest used.

Process refunds promptly (ideally within a few business days), keep proof of payment, and mark refunds as sent in your dashboard when available.

A guest may report to GoDayly that they were not refunded.

GoDayly may ask you for proof of refund and review the case.

Your account or listings may be suspended while we review.

GoDayly still cannot move money or refund the guest for you — you remain solely responsible for completing the refund.

Failure to refund, or repeated unresolved complaints, may lead to listing removal, restricted access, or permanent suspension. Where required by law, matters may be referred to appropriate authorities.

Disputes about payment and refunds are between you and the guest. GoDayly is not a party to that transaction.

GoDayly is not liable for unpaid refunds, but may take platform action against accounts or listings to protect guests and the marketplace.

These terms apply together with our Terms of Use and Privacy Policy.

Contact: contact@godayly.com | +82-10-5922-5422

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